Why Have My CloudLibrary Holds Changed? 

You may notice that some of your CloudLibrary holds now look a little different.

Up to now, customers could place holds on select CloudLibrary titles that were not owned by Windsor Public Library. Occasionally, one or more of these titles would become available for a short period of time, triggering a notification that it was ready to borrow. However, because availability could change quickly, customers sometimes found that the title was no longer available by the time they attempted to check it out – even if it was just a few minutes after the notification went out.

To provide a more consistent experience, titles that Windsor Public Library does not currently own are now displayed differently. If a hold does not display a Manage Hold button, the title is not part of the library’s collection.

If you notice that you have a hold that no longer displays a Manage Holds option, click on the item. This will bring you to a new page with a Suggest button. Clicking Suggest lets library staff know that you would like Windsor Public Library to consider purchasing the item.

While all purchase suggestions are reviewed, submitting a suggestion does not guarantee that a title will be added to the collection.

If you have questions about your holds or how CloudLibrary works, please contact library staff. We’re happy to help.