ILLO
Updated November 19, 2025
Please Note:
Due to the Canada Post strike, the Interlibrary Loan service has been temporarily suspended. We apologize for the inconvenience and any questions can be directed to illo@windsorpubliclibrary.com.
Windsor Public Library endeavors to provide its customers with the books they wish to read, and hence offers interlibrary loan services to locate items available through other library systems.
The Interlibrary Loan service is available to all Windsor Public Library customers with an account in good standing.
To use the interlibrary loans service, customers must complete and submit an online Interlibrary Loan request form. The form is available on the WPL website here.
It may take 6-8 weeks for ILLO requests to arrive, as we are dependent on the lending library.
There is a limit of 5 interlibrary loan requests per customer each week (Monday-Sunday).
WPL will also request microfilm from the Archives of Ontario subject to their lending policies.
Loan period of ILL materials
The loan period is determined by the lending library, as are renewal policies. Renewal requests are granted at the discretion of the lending library, and should be submitted 7 days prior to the material due date.
Materials the Windsor Public Library will borrow through ILL:
Books, with the exception of books published in the last 12 months, multiple copies of a single title, mass-market paperbacks and board books.
Materials the Windsor Public Library is unable to borrow through ILL:
The Windsor Public Library will not borrow a book if it owns a copy, entire issues of periodicals, books published in the previous twelve months, Bookclub kits, multiple copies of a single title, mass-market paperbacks, board books or A/V materials.
The following book is too old for WPL to purchase (through the “recommend a title” section.
Traditional Oil Painting by Virgil Elliott (published 2007).
I was hoping another library might have it to borrow.
If you wish to use the ILLO service, please fill the form on this page. Thanks.
https://www.windsorpubliclibrary.com/?page_id=65025
I am trying to locate a Ken Follett book “The Key to Rebecca”
It was published in 1980 by Pan Books (ISBN0792715381)
It is a WW2 spy novel.
Someone will get back to you asap.
what is the inter library? what libraries from what cities does it consist of?
Canadia: 2056 is a Canadian radio comedy series which premiered on CBC Radio One in April 2007.
The premise of the series was summed up for promotional purposes:
It is the year 2056. The United States has launched an armada to destroy an alien threat. Canada sends the nation’s only publicly funded spacecraft, The Canadia – a ship with a single purpose. To plunge the Americans’ toilets. Travel with them.
I want to do an interlibrary loan for Canadia: 2056
Thank you
Donna
In order to place an ILLO please follow that link and fill up the form. Once done click at the bottom of the form on the save button.
I’m looking for the book sixteen candles ( an it chicks novel) by tia williams. Published may 6th 2008
Please use our form to request it, thank you.
Click here.
I submitted a Loan Request form almost a month ago. How long before I can expect a reply?
The inter-library loan staff will be in touch with you asap.
I requested an inner library loan in person on Feb 22- how long or how can I track the progress of this book coming to my library?
It may take 6-8 weeks for ILLO requests to arrive, as we are dependent on the lending library.
There is no way of tracking the progress of a request online.
Is it possible to apply for this still since libraries are not open? Is it possile to request online copies of the papers I’m looking for?
I would suggest you send us an email here outlining what you are looking for. A staff member will get back to you as soon as possible.
I requested an inter Library loan on 19/06/2020 for three books by C S Harris (Why mermaids sing/When Gods die/What angels fear) will this be possible at this time or not…please advise
I will have Customer Service reach out to you.
Hello!
Hoping to borrow
A Critical Handbook of Children’s Literature 9th Ed.
Rebecca J. Lukens
2013
Can you please help me?
I will ask Customer Service to contact you. Thanks.
Hi.. Is the option of inter-library loan available now.. Sept 10/20? I’m looking for ‘International History of 20th century and beyond, Anthony Best et al. Can you tell me if I can get it? Thanks
I will ask Customer Service to contact you. Thanks.
I dropped off my interlibrary loan to my library on the day that it was due, but it has been three days and it still says it is overdue. Is this normal, or will there be a fine? Was I supposed to drop it off at the library that owned it?
Sorry about the delayed reply. We quarantine all returned items for 72 hours before checking them in as part of our COVID-19 protocols. Rest assured, though, that all returns are back dated to the day the book return was emptied so there should be no fines applied in this case. If you’d like to check the status of your account please call 519-255-6770 and select option 1 for account assistance.
How can I be sure my ILL request was received? I only put it in two weeks ago, and I know it takes longer, but I expected some acknowledgement to tell me it had been received or processed or something. Should I resubmit, or just wait until it has been 6-8 weeks? And what if my book is never found, will I be advised? Thank you for this wonderful service, but it is not quite clear.
Your message has been forwarded to the Customer Service team.
I would please like to order a grade eleven/twelve calculous math text book.Thank you for your help and concideration.
Please contact our Customer Service Team at 519-255-6770 – Option 1 – and they will be able to help.
HI:I would like to request a book entitled “The ringworm affair” author Cohn. Thank you
Please contact our Customer Service Team at 519-255-6770 – Option 1 – and they will be able to help.
Is it possible to request an interlibrary loan of an e-book? Thx.
Customer Service will be in touch with you directly.
Looking for “Allow Me To Retort” by Elie Mystal
A member of our customer services team will contact you directly to respond to your question.
wondering if you have any books by the author Lois Wilfrid Johnson?
A member of our customer services team will contact you directly to respond to all of your questions.
I am looking for Wyoming Strong by Diana Palmer
Thanks for your suggestion! We’ll forward to the librarian who deals with patron recommendations. If we do decide to purchase the item it will likely show up in our catalogue in 2-3 weeks. Another option is to try our Inter-Library Loan service, where we try to borrow books for our patrons from other library systems. You can read more about that here: https://www.windsorpubliclibrary.com/?portfolio=interlibrary-loan
Please renew the book I have. Thank you
Hi Julia,
Please phone the library at 519-255-6770 to renew your ILLO materials.