Are you a student with a heavy class load and need assistance with assignments? Maybe you’re a stay at home parent or a senior citizen with an inquisitive mind? Or an individual starting a business? No matter who you are, you have questions – and we’re here to cut through the clutter of information you face daily and get you definitive answers. Who or what was E.C. Row? Have you wondered how many dimples there are on a golf ball? What about recipe substitutions? How often should I water my plants? How do I identify the largest constellation in the night sky? No matter how serious or quirky, put our team of information specialists to work answering your questions.
Challenge us with a question today. Simply use this form to send us a question here or call Ask a Librarian at 519-255-6770 and we’ll get right to work! Ask as many questions as you want – it costs you nothing!
3170 riburdy road in Windsor Ontario was supposedly a church back in 1920. How can we find out more information about that church as it is currently a residential home.
I will ask our Local History staff to get in touch. Tx.
I wanted to know if the library has Working in medical office environment author Vadala in stock as I am not able to find it online.
Customer Service will contact you.
I tried several times to return books I had borrowed and found even the drop-off boxes locked so was not able to do so. I don’t remember if I did finally get it done or failed to do so. I can’t find the books anymore. How do I find out if I still have books checked out while you are still closed?
All branches are open or call 519.255.6770 and anyone on our Customer Services team can help you.
Hi there, I have been trying unsuccessfully to find the obit of my grandfather Thomas Goddard who died on May 10, 1961 in Windsor. Is there any way I can view this? Thank you so much.
Our Local History Branch will be in touch.
My username and password are not working if you could call me please at 5199813857 Thank you so much.
Customer Service will be in touch. Tx.
I’m 68 my card has not been renewed because I house bond and my wheelchair dose not work. I would like to do research on my Grate grand father. I know there was a artical writen about him in the Windsor Star when he died how can I look into files on the Windsor Star to fined it
Customer Service will be in touch.
Why do you not have Margaret MacMillan’s latest book War: How Conflict Shaped Us 0nly on Ebook & not hardback? Have been waiting to read it. If coming, please put me on the wait list.Thank you.
do you guys have the book “I am not your perfect mexican daughter”
No, we unfortunately don’t have this book. Feel free to use this form to recommend this title.
Maybe it will get picked.
Kitchener Public Library is considering purchasing a Cozmo Robot. Can you please share your experience using Cozmo in your Tech Hub at Windsor Public Library? Have you had success using Cozmo in programming?
I have forwarded your question to our Tech Hub person. She will get back to you asap.
I am a grade 12 teacher at St. Anne’s High School and I ask students to research various community agencies for an assignment. Over the years, students have included history of Windsor’s Teen Health Centre dating back to the 1970’s calling it an emerging “hippy culture” that sparked its inception. I can no longer find any information online regarding the origin of the Teen Health Centre. Do you have access to this information? I’m trying to help a student, so any help you can provide would be greatly appreciated.
Thank you for your time,
Mary Beth MacDougall
I forwarded your question to the Ask A Librarian Service. Someone will get back to you asap.
I am preparing for the exam for my certification. Is it possible to have these books available
1. Operator-in-Training (OIT) Examination Study Guide (OMWA/MECP)
2. Mathematics for Water and Wastewater Operators
Good afternoon. Please refer your question to our Ask a Librarian service at AskaLibrarian@windsorpubliclibrary.com where they will get back to you within 1 business day.
I am doing an ancestry search on the Reid family. I am looking for a copy of an obit for Sadie Reid , from Windsor Star dated 28 Feb 1978 and one for her son Gary Reid from Windsor Star dated 14 & 16 Sept 1998. I live in Chatham, Tel 519-352-1028
I will ask our Local History Branch to contact you…
Do you have the book OUT OF DARKNESS,SHINNING LIGHT by Petina Gap.jpg
Yes we do: https://windsor.bibliocommons.com/item/show/846069017
I am having troubles clicking the link “email us the question here” in order to get in touch with the library email.
Would it be possible to get his address?
Thank you kindly,
Why is the library closed at 5:20pm when it says it closes at 6pm
The library has a staff training day yesterday. The notice was added to the front page of the website. We apologize for the nuisance this may have cause.
I have a library card for my Chatham Brand, can I use it ti gain access to your resources?My searches are for Renaud. Parent. Janisse. Ouellette Vetor,Lepain.
Someone will be in touch shortly.
Can you plz get me this book: Islamic Invasion by Morey, 2011?
If you wish to recommend a book for purchase, please click on this link and use the “Recommend a Title” link in the menu at the top of the screen. Thank you.
Can you please search for a LIBRARY loan “Conversations with an Executioner”
Witten by a Polish writer about the Warsaw uprising
Thank you: 2/3/21 1745hrs
How do I access the BBC Landmark series? I type “Windsor Public Library” for the name of the institution, but Alexander Street can’t find it.
Go to this page https://www.windsorpubliclibrary.com/?page_id=58
Then under entertainment, please click on “BBC Landmark Video Collection” then enter your library card number and password.
Then on the Alexander Street website, click on “my collections” in the menu then click on “The BBC Landmark Video Collection, First Edition”
Help – I can no longer access digital magazines from the library! I used to have no issues when using RBDigital but I see that’s no longer available. It says to use either Libby or Overdrive but I cannot find Windsor Public Library in the list of branches. All of the branches in Libby seem to be based in the USA. Overdrive has libraries in Toronto but nothing for Windsor. I really, really miss having access online to magazines – can you help me with this please?
Customer Service will contact you and provide assistance.
I would like to renew the following books: The Jerusalem Assassin, The Persian Gamble, Without Warning – all by Joel C. Rosenberg. I would like to be able to renew online but when I went on the website, there was no way of doing so.
Customer Services staff will contact you to provide assistance.
To Whom It May Concern,
I would like to make a recommendation for acquisition of the book “Our Life Our Way A Memoir of Active Faith, Profound Love and Courageous Disability Rights,” by Christine Robinson and William Rush. To whom do I address this request?
Email – email@example.com
Maureen, I sent you an email.
I have submitted two recommendations for books and have received no response.
So, I am wondering if the library is no longer interested in patron submissions,
Thank you. I hope to hear from you.
Denise, did you use our link to recommend a title? If you didn’t please click on this link, log in with your library credentials and fill the form.
Our purchases are made based of the budget availability and interests of all of customers. Hopefully your recommendation will be selected.
I am wondering why my hold has been in transit for over a week.
thank you for attending to my inquiry
Apologies. Customer Service will contact you directly…
I am looking for ebooks about automotive repair manuals. I think there used to be a database with all these manuals. However, I am unable to find them at this time. Could you please direct me to the link for this?
Your help is greatly appreciated.Thank you
Unfortunately, we do not currently have a subscription to the online automotive repair database but we will pass along your suggestion to purchase one again for next year. We do have a small collection of circulating print auto repair manuals so depending on the make, model and year there is a chance we could get one of those to you through our curbside service. If you have questions on how to do that please email DMilani@windsorpubliclibrary.com for assistance.
I would like my borrowed books to show in my WPL app…how to I set that up ?
Please contact our Customer Service Team at 519-255-6770 – Option 1 – and they will be able to help.
What is the link to renew my card?
Your message has been forwarded to the Customer Service team. They will be in touch.
How much books can i get at a time?
Great question! An active adult card can be used to check out an unlimited number of physical items while Juvenile and Young Adult cards both have a limit of 20 items. Different items may have different check out periods, though, so we can recommend that if you’re taking out a large number of titles that you keep an eye on your due dates!
Customer Service team
I am in Queensland Australia need assistance with my Mothers need.
My Mother is 99 years old and I would like her to have access to Audio Books and Newpaper via you Riverside Library First what does she need to use Audio Books and Newspaper. Would it be possible to call her and assist her and getting started
Yes and hello to you in Australia! We will pass your mother’s email on to our Accessibility Services Librarian who can assist with all of her library needs! We can certainly arrange for items to be sent to the Riverside Branch for pick up or even have them delivered right to her home. We also have plenty of digital audiobook and newspaper options as well. Staff will be in touch with her very shortly. Thanks and take care!
Looking for books by Arthur Hailey. It keeps coming up did I mean Arthur Hanket. NO I don’t mean Arthur Hanket. I mean Arthur Hailey. Could you please let me know if you can get any books by this author. Thanx, Lorrie
I have passed your question to our Customer Service team. They will be in touch with you directly.
I have recently published a children’s book, historical nonfiction, about the 1934 Chatham All-Stars. I would love the chance to offer a virtual author visit through the Windsor Public Library. I was fortunate enough to present the book virtually with the Chatham Public Library earlier this year. If someone is able to respond, it would be greatly appreciated.
Thanks for your time and consideration.
Thanks for you message. I will pass your request to the appropriate department.
Do you have a copy of the new book by Prince Harry about the Royal Family or have you ordered it?
Customer Service will contact you directly.