Borrowing & Renewing Items

For your convenience, materials may be returned to any branch of the Windsor Public Library. There are after hours drop boxes at all libraries.

Renewals can be made online using the Catalogue (located in upper-right hand corner of your screen). To renew materials online, you need your User ID (your library card number), and a PIN. You can also renew items by calling (519) 255-6770 during business hours with the help of our staff. Phone and online renewals are free of charge.

Limit of 2 renewals for each item. QuickReads and Quickviews are not renewable and non holdable.

To ensure responsible borrowing and to promote consideration in sharing this community resource, items which are not returned or renewed by the due date will cause overdue fines to be charged to a customer’s card. Overdue fines that have accumulated to an amount higher than $20 must be paid before you will be able to renew, place holds, check out additional materials, or access our e-resources.

The length of borrowing periods varies by format:

Item

Books and All Other Materials, unless High Demand or QuickRead

Books, High Demand or QuickRead

CD-ROMs

DVDs, unless High Demand or QuickView

DVD, High Demand or QuickView

DVD TV Series

DVD TV Series, High Demand

Videos/Blu-Rays

Regular Loan Period

3 weeks

1 week

7 days

1 week

3 days

2 weeks

1 week

7 days

ILLO Overdue: The loan period is determined by the LENDING library, and is subject to their renewal policies. Renewals are granted at the discretion of the lending library. When items have been overdue for 42 days, they are deemed to be LOST, and the user’s card is billed for the cost of the item. These accounts will be referred to a Collection Agency if not promptly dealt with.