Windsor Public Library Pivots to Contactless Curbside Pick-Up

Effective Thursday, January 6, 2022, contactless curbside pickup of materials will commence with all in-branch services suspended. The laminating service for vaccination certificates (with QR code) will continue via the WPL curbside service.

“With the rapid spread of the Omicron variant of Covid-19, the health and safety of customers and staff is paramount,” says WPL Board Chair, Councillor Rino Bortolin.  “To mitigate the ongoing spread in our community and to provide a sense of well-being to our customers and staff, we have made the difficult decision to temporarily suspend in-branch services and focus on contactless curbside pick-up.”

Although closed to bricks-and-mortar visits, WPL staff will provide enhanced online services and continue to assist customers with resources, materials and questions.

“Although in-person browsing has been suspended, your library card provides access to online resources for all ages, which can be accessed any time, and from anywhere. Books, magazines, movies and music are available, free of charge,” says WPL CEO Kitty Pope, who adds that, “we expect a surge in online use and the downloading of e-resources.  Windsorites love their e-books!”

To access materials, customers place holds on materials in the same manner as always by accessing your library account on our website or by calling 519.255.6770.  On receipt of notification that the order is ready, customers should proceed to their pick-up location of choice.    Appointments for pick-up are not required.  Simply identify yourself with your library card and staff will retrieve your holds.

Regular winter hours are in place at all branches for contactless curbside pickup.

To learn more about searching WPL’s new online catalogue, including how to place holds, check out this tutorial.

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8 Responses to "Windsor Public Library Pivots to Contactless Curbside Pick-Up"

  1. Samantha says:

    If we had an item on a USB cam it be printed?

    • Chris W. says:

      At present, all in-branch services have been suspended. When they resume, you are welcome to visit any branch for your printing needs.

  2. Bonnie says:

    I want to get a QR card printed, how do I go about that

    • Chris W. says:

      Starting Monday, January 17 you can visit your local branch library and have the opportunity to use a PC to print your QR code and then have it laminated. If you only want your QR code laminated any branch can help you with that today.

  3. Sandra says:

    Is it possible on the website to use black colour for the fonts as well as a larger font? For myself (and admittedly aging person of a certain age) grey on white is hard to focus on.

    thank you.

    • Chris W. says:

      Not sure how you are accessing the website Sandra, but PCs, tablets and phones have the ability to increase the size of the text. Please let us know if you are successful.

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