WPL GREY-LOCKDOWN CATEGORY RESTRICTIONS AND SERVICE

In an effort to stop the continued spread of COVID-19 and in accordance with the Windsor and Essex County lockdown level of Ontario’s Covid-19 Response Framework, Windsor Public Library will be offering limited and modified in-person service that aligns with the province’s Grey-Lockdown Restrictions, announced Friday, December 11.

“The highest priority of Windsor Public Library is to mitigate the risk and impact Covid-19 has on the safety of our customers and staff,” says WPL Board Chair, Councillor Rino Bortolin.  “To that end, all library locations will be closed Monday, December 14 to allow staff to implement provincial facility guidelines and align service levels with the provincial directives.”

Under Grey-Lockdown Restrictions, libraries can remain open for curbside, delivery and pick-up services and to access computers and photocopiers only.  No browsing of materials, classes, programming or community services of any type are permitted.

Holds Video Tutorial

Access details on placing and retrieving holds

Holiday Hours

Beginning Tuesday, December 15 all library branches will open at regular hours with modified services available.  To access materials, customers will place holds on materials in the same manner as always by accessing your library account on our website or by reserving them by telephone.  On receipt of notification that the order is ready, customers should proceed to their pick-up location of choice.    Appointments for pick-up are not required.  Simply identify yourself with your library card at the Circulation Desk and staff will retrieve your holds.  Customers will have the option of checking out materials with our self-check stations or by library staff.  Materials can be returned at any location through WPL drop boxes.

All branches will continue to provide computer and internet access on a ‘first come first served’ basis – no appointments are necessary but customers should expect to wait, depending on computer availability.

WPL CEO Kitty Pope would like to remind Windsorites, “that all library resources are available online 24/7 at windsorpubliclibrary.com. Although in-person browsing has been suspended, your library card provides access to online resources for all ages, which can be accessed any time, and from anywhere. Books, magazines, movies, music are available, free of charge.”

 

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10 Responses to "WPL GREY-LOCKDOWN CATEGORY RESTRICTIONS AND SERVICE"

  1. Monica says:

    Will the take and make craft kits still be available?

    It would be helpful to be able to email a request for them rather than call though most of the postings have only phone number contacts

  2. Laura Simmons says:

    I wanted to pick up a take home kit – cards for seniors. It is at Riverside branch. Can I still do that? Thanks

  3. Kathy S. says:

    Are the card kits only available at Riverside?

    • Windsor Public Library Library says:

      The card kits were picked up really fast by our customers and didn’t stay very long at the library.

  4. Mary Anne Elizabeth Vanderaa says:

    what happens if your library card is expired

  5. Elaine Poirier says:

    I was at the Chilsom Branch this morning to pick up an item on hold and it was closed. Will it reopen for pick up?

    • Chris W. says:

      Chisholm Branch hours are as follows:

      Monday: 12:00 pm – 8:00 pm
      Tuesday: 10:00 am – 6:00 pm
      Wednesday: 12:00 pm – 8:00 pm
      Thursday: 10:00 am – 6:00 pm
      Friday: 9:00 am – 5:00 pm
      Saturday: 9:00 am – 5:00 pm
      Sunday: Closed

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