WPL is committed to a safe and gradual return to pre-Covid 19 levels of service, with the health and safety of customers and staff the paramount priority. The announcement by the Province of Ontario that public libraries may begin to offer curbside pickup and delivery service is certainly welcome.
“After consultation with all levels of government, public health officials and other library systems, we believe it prudent to err on the side of caution and delay the rollout of curbside pick up and delivery to June 15,” says WPL Board Chair and city councillor, Rino Bortolin. “We will spend the next several weeks fine-tuning a comprehensive rollout plan which both ensures the safety and wellbeing of customers and staff and provides a secure means to return previously checked out books and materials.”
The Windsor Public Library Board closed all library locations on March 20 and joined with the City of Windsor to combat the spread of Covid-19. Library staff was re-deployed to programs and initiatives supporting school curricula, enhanced online services, on-line story times and assisting customers with resources and materials questions plus a small group helped make non-surgical masks to give to those members of the community in need. The 84 members of CUPE Local 2067.1 deserve thanks for the cooperative and flexible manner demonstrated during the WPL pivot to these community initiatives.
“We are all anxious to open and see our customers again and we are working hard to provide a safe and welcoming environment,” says WPL CEO Kitty Pope. “Staff will begin returning May 25 to implement our curbside service. Check our website regularly for information on the June 15 rollout of curbside delivery and updates on other services we offer. All library branches will remain closed and all programming and outreach activities will remain suspended for the time being. Of course, FRED, our bookmobile will continue to make home deliveries. To schedule FRED, please call 519-990-1517.”
Once curbside service has been established, Windsor Public Library will trial Visit By Appointment, which will allow a limited number of customers in a branch, at any one time, to access materials, resources and public computers. A detailed announcement on this will be made next month.
Information updates on the WPL Curbside Pickup and Delivery model will be posted when they become available.